1. Booking Process:

a. All bookings made with Paradiso Travel Group are subject to availability. b. To secure a booking, clients must provide all necessary information accurately.

c. A deposit may be required at the time of booking, with full payment due prior to departure.

2. Payment:

a. Payment methods accepted include credit/debit cards, bank transfers, and cash (where applicable).

b. Prices are quoted in the currency specified and are subject to change without notice.

c. Any additional fees or charges incurred during the trip are the responsibility of the client.

3. Cancellations and Refunds:

a. Cancellation fees may apply depending on the time of cancellation and the policies of our suppliers.

b. Refunds, if applicable, will be processed according to the terms and conditions of the relevant suppliers.

c. No refunds will be provided for unused services or portions of the trip once travel has commenced.

4. Changes to Bookings:

a. Any changes to bookings must be requested in writing and are subject to availability.

b. Paradiso Travel Group reserves the right to charge administrative fees for changes made to bookings.

c. Changes requested after the commencement of travel may not be possible or may incur additional costs.

5. Travel Documents and Insurance:

a. Clients are responsible for ensuring they possess valid passports, visas, and any other required travel documents.

b. It is strongly recommended that clients obtain comprehensive travel insurance to cover unforeseen circumstances.

6. Health and Safety:

a. Clients should ensure they are aware of and comply with any health and safety requirements at their travel destinations.

b. Paradiso Travel Group is not liable for any health-related issues or accidents that occur during the trip.

7. Liability:

a. Paradiso Travel Group acts as an intermediary between clients and various suppliers (e.g., airlines, hotels, tour operators).

b. While every effort is made to ensure the quality and safety of services provided, Paradiso Travel Group cannot be held responsible for the actions or negligence of third-party suppliers. c. Clients participate in all activities at their own risk, and Paradiso Travel Group is not liable for any injuries, losses, or damages incurred during the trip.

8. Force Majeure:

a. Paradiso Travel Group is not liable for any delays, cancellations, or disruptions to travel plans caused by circumstances beyond our control, including but not limited to natural disasters, acts of terrorism, and political unrest.

9. Complaints:

a. Any complaints or issues arising during the trip should be reported to Paradiso Travel Group as soon as possible to allow for prompt resolution.

b. Complaints received after the completion of the trip may not be eligible for consideration.

10. Governing Law:

a. These terms and conditions are governed by the laws of Australia, and any disputes shall be resolved in the courts of Australia.

Contact Information:

Paradiso Travel Group

Email: info@paradiso.travel

Phone: +61 494 124 743

Website: www.paradiso.travel

Acknowledgment: By making a booking with Paradiso Travel Group, clients acknowledge that they have read, understood, and agreed to these terms and conditions.